Return Policy
We want you to love your purchase from charmingwomen, but if something isn’t right, we’re here to help.
You may request a return within 30 days of receiving your order. To be eligible, items must meet the following conditions:
The item must be in the same condition as when you received it
Unworn or unused, with no signs of wear or washing
All tags attached and in the original packaging
Accompanied by a receipt or proof of purchase
Once your return is approved and received, we’ll notify you and issue your refund to your original payment method. Please note, shipping fees are non-refundable, and return shipping costs may apply.
Product Return Conditions:
Our store is committed to assisting customers with product exchanges or returns in the following cases:
Faulty printing: In the event of issues such as blurry printing, peeling, fading, color loss, or distortion that does not match the approved design on our t-shirts, hoodies, or sweaters.
Spelling errors on the apparel: If there are any spelling errors caused by our production team, we will take responsibility and assist with exchanges or returns.
Incorrect color delivery: If the product is delivered in a different color than the one ordered, customers have the right to request an exchange at no additional cost.
Manufacturing defects: If there are defects such as damaged seams, fabric flaws, holes, or unwanted stains caused during production, we will accept exchanges.
Other errors originating from our products or services: We will review and resolve any other error cases related to our apparel or store services to ensure customer satisfaction.
Note:
Products at charmingwomen are made-to-order and printed specifically for each customer. Therefore, we cannot accept or support returns in the following cases:
Incorrect design or print selection chosen by the customer.
Choosing an inappropriate size for personal needs.
Spelling errors or incorrect information provided by the customer (for custom or personalized products).
If you have any questions or would like to start a return, please contact our support team at [support email].
To avoid any inconvenience, we encourage customers to carefully review product descriptions, size charts, color options, and custom details before completing the purchase process. Please ensure all information is entered correctly before confirming your order.
Our customer support team is always ready to assist you with any product or ordering concerns. Please do not hesitate to contact us if you need any assistance.
♥ Thank you for supporting our independent business.
All of our t-shirts, hoodies, and sweaters are carefully designed and crafted in the United States.
Your support helps keep the American garment and printing industry thriving. ♥