Cancel/ Change Order

At Charmingwomen, we understand that plans can change. Whether you have had a change of heart regarding a style, need to update your shipping details, or selected the wrong size, we are here to assist. However, because we strive for rapid fulfillment, there is a very limited window for modifications.

⏱️ Quick Summary

Cancellation: Orders can only be canceled if they have not yet entered the shipping process (typically within 2–4 hours).
Changes: Address updates or item swaps can only be made before the order is packed and labeled.
Post-Shipment: Once a tracking number is generated, please refer to our Return & Refund Policy.

1. Processing Timeline

To ensure your items reach you promptly, our warehouse team begins the inspection and packing process shortly after your order is placed:

Quality Control & Packing: Each item undergoes a final check for quality and fit before being secured in protective packaging (usually within 1–2 hours).
Label Creation: Once a shipping label is printed, the order is marked as "Shipped" and can no longer be modified or stopped.

2. How to Request a Change

Time is of the essence. Please follow these steps:

Act Immediately: Email us at support@charmingwomen.shop as soon as possible.
Provide Details: Include your Order Number (e.g., #CW1234) and the specific change (e.g., "Change size S to M" or "Update Shipping Address").
Subject Line: Use "URGENT: Order Change #[Your Order Number]" to help our team prioritize your request.

3. Specific Scenarios

Item/Size/Color Swap: If the desired item is in stock and your order has not been boxed, we will happily swap it for you.
Shipping Address: We can update the destination if the package is still in our facility. If it has already left, any carrier redirection fees will be the customer's responsibility.
Adding Items: For security reasons, we cannot add items to an existing order. Please place a separate order for any additional pieces.