FAQs

Welcome to the Charmingwomen FAQ. We've compiled the most common questions about our premium shirts, jackets, and jeans to help you shop with confidence.

Orders & Payments

Q: How do I place an order? Browse our collection of shirts, jackets, and jeans. Select your preferred size and color, add to cart, and follow the checkout steps. You'll receive a confirmation email once your purchase is complete.

Q: What payment methods are accepted? We accept Visa, Mastercard, Amex, Discover, and digital wallets like PayPal, Apple Pay, Google Pay, and Venmo. We also offer Buy Now, Pay Later options via Shop Pay Installments.

Q: Is my credit card information secure? Yes. We use SSL encryption and are PCI-DSS compliant. Your full card details are never stored on our servers; they are processed securely by our trusted payment partners.

Shipping

Q: What are the shipping costs and times? We offer a $7.00 Flat Rate within the USA. Handling takes 1–4 business days, and transit takes 5–8 business days (Total: 6–12 business days).

Q: Can I track my package? Absolutely. Once your order ships, you will receive a tracking number via email to follow your package's journey on the carrier's website.

Returns & Care

Q: What is the return policy? We offer a 40-day return window. Items must be unworn, unwashed, and in original condition with all tags attached.

Q: How do I care for my items? To maintain quality, please follow the care instructions provided on the garment label. Generally, we recommend washing in cold water, using gentle cycles, and avoiding direct sunlight for drying to preserve fabric integrity and color.