Terms Of Service

1. Information We Collect

To ensure a personalized shopping experience and efficient service, we collect the following types of information:

  • Personal Information:

    • Contact Data: Your name, shipping/billing address, email address, and phone number.

    • Payment Data: Transactions are processed securely through PCI-compliant gateways. We do not store your full credit card information on our servers.

    • Account Data: Details regarding your order history, sizing preferences, and wishlists to help you find the perfect fit.

  • Automatic Data (Cookies):

    • Usage patterns, IP addresses, browser specifications, and device information to improve your browsing experience and site performance.

2. How We Use Your Information

We use your data exclusively for business purposes to enhance your experience with us:

  • Order Fulfillment: Processing payments, managing inventory for your shirts, jackets, and jeans, and coordinating shipping or returns.

  • Customer Service: Assisting with sizing inquiries, order tracking, and general support.

  • Marketing: Providing updates on new arrivals, seasonal collections, and exclusive member offers (only if you have opted in).

  • Security: Safeguarding against unauthorized access and preventing fraudulent transactions.

3. Sharing Your Information

We hold your trust in high regard; we do not sell or rent your personal information to third parties. Data is shared only with trusted partners essential to our operations:

  • Service Providers: Logistics and shipping carriers, secure payment processors, and email marketing platforms.

  • Legal Compliance: Sharing data when required by law, such as to comply with legal processes or to protect the safety and rights of our customers and our brand.

4. Data Security

Your security is our priority. We employ industry-standard security protocols, including SSL/TLS encryption and robust firewalls, to protect your data from unauthorized access or disclosure. All financial transactions are encrypted during transmission.

5. Your Rights & Choices

You remain in control of your data. You may:

  • Access or Update: Modify your personal information by logging into your account settings.

  • Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link found at the bottom of our emails.

  • Request Deletion: Contact our support team if you wish to have your account information removed from our systems.

PRIVACY INQUIRIES

If you have any questions or concerns regarding this policy, please reach out to us:

  • Email: support@charmingwomen.shop

  • Address: 2311 Roosevelt Dr, Anchorage, AK 99517, United States

  • Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)